Selective Insurance—how not to run a major insurance company
In my previous blog, I talked about my new Honda Clarity plug-in hybrid electric vehicle. Of course, the first stop after picking up the new car was a visit to my long-time insurance agent to get my auto insurance transferred. When she entered the VIN for my new car, it came up as a Clarity Fuel Cell vehicle with a rating of 59—much higher than my old Accord with a 39! This raised my bill a proportionate amount, so I asked my agent to call Selective and to speak with her underwriter.